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What Telehealth Dermatology Can (and Can’t) Diagnose — And When You Still Need an Office Visit

man on a telehealth dermatology appointment in Georgia

For common skin concerns, telehealth dermatology is a great option. It enables you to get the diagnosis and treatment you need without having to schedule an in-person appointment.

But, virtual care has its limits. Some skin problems simply need to be examined up close. Others may require a hands-on exam or biopsy before a definite diagnosis can be made.

So when is virtual dermatology enough and when should you schedule an in-office visit?

Here are some things to consider.

When Telehealth Dermatology Is A Good Option

Many common skin concerns can be properly evaluated with a virtual appointment.

Acne, eczema, certain rashes, and rosacea are all conditions that can all usually be diagnosed and treated remotely. During a virtual appointment, one of our dermatologists will:

Telehealth can also be helpful for follow-up care. If you already have a diagnosis and your doctor needs to see how your skin is responding to treatment, a virtual appointment is quick and convenient.

Not All Skin Conditions Can Be Reliably Diagnosed Virtually

As great as telehealth is, it does have limits. The fact is that your dermatologist can’t biopsy your skin through a computer screen.

You should schedule an in-person appointment if you have a suspicious mole, an unusual growth, or a spot that could potentially be skin cancer. Changes in the size, shape, color, or appearance of a mole should be evaluated by a dermatologist.

An in-office visit is also needed for any skin concerns that need a procedure. Cyst removal, mole removal, and other in-office can’t be completed during a virtual visit.

How to Prepare for Both Types of Skin Care Appointments

Whether you receive telehealth dermatology or if you schedule an in-office visit, there are some things you’ll want to do ahead of time. This includes:

Taking a few minutes to prepare for your appointment can help ensure it goes smoothly.

Think of Telehealth as Another Tool, Not a Replacement for All Dermatology Care

Telehealth dermatology isn’t meant to replace every office visit. Instead, it’s another way to access care when it makes sense.

For straightforward concerns like acne, eczema, rashes, and rosacea, a virtual appointment is convenient and effective. For suspicious growths, full-body exams, biopsies, and procedures, an in-person visit is the only option.

If you’re unsure which type of appointment you need, our team at Acworth Dermatology & Skin Cancer Center is here to help.

Remember, when it comes to your skin, convenience is great. But getting the right diagnosis and treatment matters even more.

Give Your Skin the Care It Deserves

Your skin never follows a simple checklist, so your dermatology care shouldn’t either. Telehealth is convenient when you need to get care for common skin concerns, but some conditions still need a closer look in the office.

Not sure which option makes sense for your skin issue? Our team is here to help determine the right type of visit and the next steps.

Contact us online or give our office a call at 678-505-8030 to book a consultation with Dr. Johnathan Chappell.

Who is Dr. Johnathan Chappell?

Dr. Johnathan Langston Chappell, MD is a double board-certified dermatologist and Mohs surgeon practicing at Acworth Dermatology & Skin Cancer Center in Acworth, Georgia.

Education & Academic Background
Residency & Specialized Training
Credentials & Recognition
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